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Frequently Asked Questions

What happens next?

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  • If you would like to know more about working with Helen, contact her by phone, text, email or message (see contact page). She will arrange to call you at a suitable time to discuss how you can work together

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What are your fees?

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  • ​Each session is £65 which is to be paid by direct bank transfer prior to each session

  • A concessionary rate can of £50 is available for those on a low income

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When will I see you?

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  • We will arrange a mutually convenient time, dependent on availability

  • Helen works Monday to Thursday between the hours of 8am-6pm 

  • Each session lasts 50 minutes and can be conducted face-to-face, by telephone or through a secure video link

  • The number of sessions does not need to be decided at the outset - you decide what meets your needs

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​Where will we meet?

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  • Southampton Counselling is based in central Southampton (SO15), and is easily accessible on foot, car, bus or train (20 minute walk from Southampton Central station)

  • Telephone and video call counselling sessions are becoming increasingly popular and offer the advantage that you are able to remain in the comfort of your own home for sessions. 

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How can I trust you?

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  • Helen is a registered member of the British Association of Counselling & Psychotherapy (BACP) and adheres to their code of ethics and professional conduct (http://www.bacp.co.uk/ethical_framework/) 

  • Confidentiality and privacy are considered of utmost importance at Southampton Counselling, along with a commitment to you as the client

  • If Helen feels for any reason that she is not the best person to work with you, she will discuss this with you

  • Regular professional supervision is required by all counsellors and in addition Helen keeps up to date professionally through continued professional development

  • All personal data is held in accordance with data protection laws (General Data Protection Regulation - GDPR)

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What is the difference between counselling and psychotherapy?​

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  • The terms counselling and psychotherapy are sometimes used interchangeably, or in different ways, so there is no common agreement on their meanings. There is, however, a general consensus that a psychotherapist is able to work at greater depth and with a wider range of clients

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